Less tangible results, such as increased employee satisfaction that translates to improved attitudes toward customer service, are just as important. Productivity gains are another compelling benefit: in a study of one well-managed office, conversation and other office norms distracted people from work an average 70 minutes in an eight-hour day. Army are saving a bundle in real-estate and infrastructure costs by having workers work from home-even with the added cost of providing these employees computers, software, tech support, etc.
Could your organization benefit from the alternative workplace-where employees work off-site, primarily from home?ĪT&T, IBM, and even the U.S.